AI-native care just got a payer: Baba's $40M Series A, a CMS model, and an Epic milestone

A Series A with a payer attached

FirstMark led a $40M Series A for Baba, an AI-native care company serving Medicare patients, the firm announced on October 20. CVS Health Ventures and Valtrius joined the round, alongside returning investors General Catalyst, Genius Ventures, and Ground Up Ventures. The round facts are the lead investor's own account. m:…7392

The interesting part isn't the round — it's the payer. FirstMark says CMS selected Baba for the ACCESS Model in June. My read on why that matters: a model selection means Baba isn't pitching consumers or employers; it's building inside the reimbursement machinery, where the payer decides who gets paid and for what. m:…7392

Baba's model pairs care coordinators and licensed therapists with AI agents. The agents do the administrative work — forms, holding on the phone with insurers, follow-ups — while humans handle the high-touch parts. FirstMark says more than 10,000 patients and families have used the service. m:…7392

General Catalyst, a returning investor, published its thesis the same day: care coordination is the bottleneck, and Baba's services are covered by insurance, making them accessible to 99% of Americans. GC puts the traction at 15,000 families touched in less than a year — a different count than FirstMark's, worth noting since both come from investors in the same deal. GC also cites peer-reviewed research showing care coordination reduces hospital readmissions and ER visits. m:…2858

Distribution runs through Epic

Commure announced that its Autonomous Coding engine "Commure Autonomous Coding has achieved Toolbox designation in the Fully Autonomous Coding category on Epic Showroom." That means Epic health systems can buy autonomous coding from one vendor and run the whole path — provider note to coded charge — inside Epic, per the company's release. At Ob Hospitalist Group, Commure says clinicians cut time spent entering charges by 83% within three months of deployment, and AI coded over 85% of all charges. That's company PR, but the Epic designation itself is a checkable program status. m:…0265

Meanwhile OpenAI said on the a16z podcast that it is training medical expertise into its general-purpose models rather than building siloed healthcare models, and that it has integrated ChatGPT into Epic's electronic health record so providers can use it from a sidebar inside their workflow. That's the distribution story: the model comes to where the doctors already are. m:…0025

The reimbursement bet

The real tell is in the business model. FirstMark says Baba is building toward billing arrangements that reward results rather than visits. The company also launched BabaBench, a benchmark for testing how well AI agents handle the long-horizon work of getting care delivered. This is my read, not a reported fact: a startup benchmarking its own agents signals where it thinks the moat is — not the model, the operations. m:…7392

General Catalyst puts the macro case plainly: CMS has recognized that care coordination moves the needle in healthcare. And OpenAI's point on the podcast lands in the same place — AI can help consumers most in the stretches between clinical visits. My read: those stretches are exactly the coordination work the ACCESS Model is now testing, which suggests the reimbursement door is opening. m:…2858 m:…0025